Privacy Policy
Moa & More
At Moa & More, accessible from www.joynagarermoa.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our site.
1. Who We Are
Moa & More is an Indian-owned business based in the Sundarbans region, focused on selling authentic Bengali delicacies such as Joynagarer Moa, Nolen Gur, Patali Gur, Sundarban Wild Honey, and more.
2. Information We Collect
When you visit our website, we may collect the following types of information:
a. Personal Information
When you make a purchase or attempt to do so, we collect:
Full Name
Billing and Shipping Address
Phone Number
Email Address
Payment information (handled securely by third-party processors like Razorpay, PayPal, etc.)
b. Device Information
Automatically collected through cookies and analytics tools:
IP address
Web browser type
Time zone
Pages visited and how you interact with the site
3. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Communicate order updates and promotional offers
Improve website functionality and customer experience
Prevent fraud and maintain security
Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
Service Providers: such as delivery partners and payment gateways, only to fulfill your order
Legal Authorities: if required to comply with legal obligations
Analytics Tools: like Google Analytics, for site performance insights (non-personal data)
5. Cookies
We use cookies to:
Remember your preferences
Improve browsing experience
Analyze traffic and performance
You can control cookie preferences through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
Access or correct your personal data
Request deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at sales@joynagarermoa.com.
7. Data Security
We implement security measures like SSL encryption, secure payment gateways, and server firewalls to keep your data safe. However, no method of online transmission is 100% secure.
8. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies individually.
9. Marketing and Communication
If you opt in to receive updates or offers from us, we may send you marketing emails. You can unsubscribe at any time using the link provided in the emails.
10. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Moa & More
Email: sales@joynagarermoa.com
Address: Nimpith Ashram, Joynagar, Pin- 743338, West Bengal, India.